Apr 5, 2023

Where is my closest Arizona Long Term Care System (ALTCS) office?

Manny Cominsky

If you or a senior loved one are applying for coverage under the Arizona Long Term Care System (also known by its acronym ALTCS) then it is important to know where your closest ALTCS office is located. At your local ALTCS office you can do things like learn more information about whether you or a loved one are eligible for ALTCS coverage, learn what ALTCS covers, or start an ALTCS application. Alternatively, if you would like to start an ALTCS application online, use Sunbound’s free ALTCS application tool to get started.

Check out the full list of Arizona Long Term Care System (ALTCS) offices below to the find the nearest location to you, or reach out to the Sunbound team for any information on ALTCS including how to start an application. 

ALTCS Office Locations

Phoenix ALTCS Office

801 East Jefferson Street, MD 3900, Phoenix, Arizona 85034

Casa Grande ALTCS Office

201 East Cottonwood Land, Suite 2, Casa Grande, Arizona 85122

Chinle ALTCS Office

Tseyi Shopping Center, Hwy. 191, Chinle, Arizona 86503

Office site only, no mail delivery.

Prescott ALTCS Office

3262 Bob Drive, Suite 11, Prescott Valley, Arizona 86314

Prescott ALTCS staff are sharing space at the DES office

Flagstaff ALTCS Office

2717 North Fourth Street, Suite 130, Flagstaff, Arizona 86004

Tucson ALTCS Office

7202 East Rosewood Street, Suite 125, Tucson, Arizona 85710

Kingman ALTCS Office

2400 Airway Avenue, Kingman, Arizona 86409

Kingman ALTCS staff are sharing space at the ADOA multi-service building. 

Yuma ALTCS Office

1800 East Palo Verde Street, Yuma, Arizona 85364

Yuma ALTCS staff are sharing space at the DES office

ALTCS Overview

As a reminder, the Arizona Long Term Care System (ALTCS) is a health insurance program for qualified individuals aged 65 or older which can help pay for some or all of the costs of long term medical care. ALTCS exists within the larger Arizona Medicaid program known as the Arizona Health Care Cost Containment System (AHCCCS), and is designed to aid seniors and disabled Arizona residents with long-term care needs. Unlike some other similar systems operated by other states, ALTCS is operated on a managed care model, meaning that anyone who meets the program’s eligibility requirement is eligible to receive its services.

ALTCS covers medical services such as preventative and diagnostic care, surgeries, and emergency care, and also covers long-term care services such as stays in a nursing or intermediate care facility, community transition service, and at-home long-term care services. The exact services and benefits paid for by ALTCS will depend on each individual’s care plan and where they are living, as services can differ depending on whether someone is living in their own home or at an ALTCS-qualified facility.

It is important to keep in mind that there are some limitations to ALTCS coverage. For example, while ALTCS covers room and board for nursing home residents (provided that it’s medically necessary), it generally does not cover room and board for individuals in assisted living. Additionally, an individual can only be paid for 40 hours of work per week under ALTCS if they are administering care to their spouse. Overall, ALTCS can be an important resource for seniors and disabled individuals in Arizona who require long-term care services.

ALTCS Eligibility

As is the case with many Medicaid-funded state insurance programs throughout the country, ALTCS eligibility is determined by looking at two main criteria involving the applicant’s financial and health status. In order to satisfy ALTCS’s medical eligibility requirements, the senior applicant must show that they have a requirement for nursing home level of care. This assessment will be made in a live interview between the ALTCS applicant and a registered nurse or social worker, and will mainly focus on whether the senior applicant has any major, chronic medical conditions as well as their ability to complete the Activities of Daily Living

As for financial eligibility, a senior applicant is deemed financially eligible for ALTCS if they are under thresholds set both for monthly income and total assets, with different thresholds depending on whether an applicant is single or married. One important thing to keep in mind is that when calculating asset limits ALTCS does not count all of an individual’s assets. Several notable exceptions include major assets such as a senior applicant’s primary residence or vehicle. Make sure to consult a local Arizona attorney or financial advisor with experience helping senior or elderly clients to learn more about whether you’re eligible for ALTCS coverage, as well as if there are any strategies that could help you become eligible. 

Applying for ALTCS Coverage

To apply for ALTCS coverage, you can start by contacting an ALTCS office in person or by phone or by using Sunbound’s free online application tool. The application process will generally start with filling out the DE-101 form and submitting financial and medical documentation. Financial documentation will need to demonstrate that the applicant meets the financial eligibility requirements, which consider factors such as bank accounts and property holdings. Medical documentation will need to show that the applicant requires a nursing home level of care, which involves a face-to-face interview with a registered nurse or social worker to determine if the applicant meets the medical eligibility requirements. 

To learn more about how Sunbound can help make paying for senior living and senior care more affordable for you or your senior loved one, send us an email at info@sunboundhomes.com or request more information on Sunbound. Sunbound is the best way to pay for senior living and senior care, and we’re on a mission to make senior living and senior care more affordable for everyone.

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