Terms & Conditions

Thanks for visiting Sunbound!  Please read these Terms and Conditions (the “Terms”) and our Privacy Policy (“Privacy Policy”) carefully because they form a legal agreement (“Agreement”) between you and Sunbound Corporation (“Sunbound”, “we”, “us”, or “our”) and govern your use of our services (“Services”) offered through our website sunboundhomes.com (the“Site”).  It is important to read these Terms carefully as they contain important information regarding your legal rights, remedies and obligations.  By accessing or using the Site, you agree to comply with and be bound by these terms.

IMPORTANT ARBITRATION INFORMATION

Please note that Section 1.10 of the Terms, below, contains an arbitration and class action waiver that applies to all Users. By agreeing to be bound by the Terms, you are agreeing (with limited exception) to resolve any dispute between you and Sunbound through binding, individual arbitration rather than in court.

1. General Terms

1.1 Scope of Services

1.1.1 The Site

The Site is an online platform that enables users (“Users”) to research, discover ,apply for, communicate regarding, and (if approved) obtain Sunbound’s real estate transaction and relocation products or services, and related product sand services.  

1.1.2 Using the Site

If you chose to use the Site, your relationship with Sunbound is limited to being an independent user, and not an employee, agent, joint venturer or partner of Sunbound for any reason, and you act exclusively on your own behalf, and not on behalf, or for the benefit, of Sunbound.

1.1.3 Third-Party Services

The Site may contain links to third-party websites or resources (“Third-Party Services”).  Such Third-Party Services may be subject to different terms and conditions and privacy practices.  Sunbound is not responsible or liable for the availability or accuracy of such Third-Party Services, or the content ,products, or services available from such Third-Party Services.  Links to such Third-Party Services are not an endorsement by Sunbound of such Third-Party Services.

1.1.4 Availability

Because of the nature of the internet, Sunbound cannot guarantee the continuous and uninterrupted availability of the Site.  Sunbound may restrict the availability of the Site or certain areas or features thereof, if this is necessary in view of capacity limits, the security or integrity of our servers, or to carry out maintenance measures that ensure the proper improved functioning of the Site.  Sunbound may improve, enhance and modify the Site and introduce new Services from time to time.

1.2 Eligibility, Using the Site, User Verification

1.2.1 Age Requirement

You must be at least 18 years old and able to enter into legally binding contracts to access and use the Site or register a Sunbound account.  By accessing or using the Site you represent and warrant that you are 18 or older and have the legal capacity and authority to enter into a contract.

1.2.2 Conditions and Requirements

Sunbound may make the access to and use of the Site, or certain areas or features of the Site and/or Sunbound’s products and Services, subject to certain conditions or requirements, such as completing a verification process or meeting specific quality or eligibility criteria.

1.3 Modification of These Terms

1.3.1 Modification

Sunbound reserves the right to modify these Terms at any time in accordance with this provision.  If we make changes to these Terms, we will post the revised Terms on the Site.  If you disagree with the revised Terms, you may terminate this Agreement with immediate effect by following the procedure described in the “Term and Termination” section below.  If you do not terminate your Agreement before the date the revised Terms become effective, your continued access to or use of the Site will constitute acceptance of the revised Terms.

1.4 Content

1.4.1 User Content

Sunbound may, at its sole discretion, enable Users to (i) create, upload, post, send, receive, and store content, such as text, photos, audio, video, or other materials and information on or through the Site (“User Content”); and (ii) access and view User Content and any content that Sunbound itself makes available on or through the Site, including proprietary Content and any content licensed or authorized for use by or through Sundae from a third party (“Content” and together with User Content. “Collective Content”).

1.4.2 Intellectual Property Rights

The Site, Content, and User Content may in its entirety or in part be protected by copyright, trademark, and/or other laws of the United States and other countries.  You acknowledge and agree that the Site and Content, including all associated intellectual property rights, are the exclusive property of Sunbound and/or its licensors or authorizing third-parties.  You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notice incorporated in or accompanying the Site, Content, or User Content.  All trademarks, service marks, logos, trade names, and any other source identifiers of Sunbound used on or in connection with the Site and Content are trademarks or registered trademarks of Sunbound in the United States and abroad.  Trademarks, service marks, logos, trade names and any other proprietary designations of third parties used on or in connection with the Site, Content, and/or Collective Content are used for identification purposes only and may be the property of their respective owners.

1.4.3 Content Use

You will not use, copy, adapt, modify, prepare derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Site or Collective Content, except to the extent you are the legal owner of certain User Content or as expressly permitted in these Terms or in any other agreement entered into between you and Sunbound.  No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Sundae or its licensors, except for the licenses and rights expressly granted in these Terms.

1.4.4 Access Grant

Subject to your compliance with these Terms, Sunbound grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to (i) access and view any Collective Content made available on or through the Site and accessible to you, solely for your personal and non-commercial use.

1.4.5 Upload Agreement

By creating, uploading, posting, sending, receiving, storing, or otherwise making available any User Content on or through the Site, you grant to Sunbound a non-exclusive, worldwide, royalty-free, irrevocable, perpetual (or for the term of the protection), sub-licensable and transferable license to such User Content to access, use, store, copy, modify, prepare derivative works of, distribute, publish, transmit, stream, broadcast, and otherwise exploit in any manner such User Content to provide and/or promote the Site, in any media or platform.  Unless you provide specific consent, Sunbound does not claim any ownership rights in any User Content and nothing in these Terms will be deemed to restrict any rights that you may have to use or exploit your User Content.

1.4.6 Content Responsibility

You are solely responsible for all User Content that you make available on or through the Site.  Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all User Content that you make available on or through the Site or you have all rights, licenses, consents and releases that are necessary to grant to Sunbound the rights in and to such User Content, as contemplated under these Terms; and (iii) neither the User Content or Sunbound’s use of the User Content (or any portion thereof) will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

1.4.7 Content Prohibitions

You are solely responsible for all User Content that you make available on or through the Site.  Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all User Content that you make available on or through the Site or you have all rights, licenses, consents and releases that are necessary to grant to Sunbound the rights in and to such User Content, as contemplated under these Terms; and (iii) neither the User Content or Sunbound’s use of the User Content (or any portion thereof) will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

1.4.8 Third Party Services Liability

Use of the Services may require the use of certain third party products and services (“Third Party Services”).  Use of any Third Party Services is at your sole risk and will be governed by separate terms and conditions, separate privacy policies relating to usage of data you may share through the Third Party Services in the course of using the Services, other applicable policies, and may include separate fees and charges.  Sunbound may display content from third parties through the Services or may provide information about or links to Third Party Services.  Your interactions with any such third parties, and any terms, conditions, warranties, or representations associated with such interactions, are solely between you and the applicable third parties.  Sunbound is not responsible or liable for any loss or damage of any sort incurred as the result of any such interactions or as the result of the presence of such third-party information made available through the Services.

1.4.9 Copyright Law

Sunbound respects copyright law and expects its Users to do the same.  If you believe that any content on the Site infringes copyrights you own, please notify us promptly.

1.5 Prohibited Activities

1.5.1 Compliance Responsibility

You are solely responsible for compliance with any and all laws, rules, regulations, and tax obligations that may apply to your use of the Site.  In connection with your use of the Site, you will not and will not assist or enable others to:

  • Breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms;
  • Use the Site for any purpose other than the Purpose
  • Use the Site or Collective Content for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies Sunbound’s endorsement, partnership or otherwise misleads others as to your affiliation with Sunbound;
  • Copy, store or otherwise access or use any information, including personally identifiable information about any other User, contained on the Site, in any way that is inconsistent with these Terms or that otherwise violates the privacy rights of Users or third parties;
  • Use the Site in connection with the distribution of unsolicited commercial messages (“spam”);
  • Discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or otherwise engage in any abusive or disruptive behavior;
  • Use, display, mirror or frame the Site or Collective Content, or any individual element with the Site, Sunbound’s name, any Sunbound trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the Site, without Sunbound’s express written consent;
  • Dilute, tarnish or otherwise harm the Sunbound brand in any way, including through unauthorized use of Collective Content, registering and/or using Sunbound or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to Sundae domains, trademarks, taglines, promotional campaigns or Collective Content;
  • Use any robots, spider, crawler, scraper or other automated means or processes to access, collect data or other content from or otherwise interact with the Site for any purpose;
  • Avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by Sunbound or any of Sunbound’s providers or any other third party to protect the Site;
  • Attempt to decipher, decompile, disassemble or reverse engineer the software used to provide the Site;
  • Take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the Site;
  • Violate or infringe anyone else’s rights or otherwise cause harm to anyone.

1.5.2 Monitoring Obligations

You acknowledge that Sunbound has no obligation to monitor the access to or use of the Site by any User or to review, disable access to, or edit any User Content, but has the right to do so to (i) operate, secure and improve the Site (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes); (ii) ensure User’s compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) respond to User Content that it determines is harmful or objectionable; or (v) as otherwise set forth in these Terms.  Users agree to cooperate with and assist Sunbound in good faith, and to provide Sunbound with such information and take such actions as may be reasonably required by Sunbound with respect to any investigation undertaken by Sunbound or a representative of Sunbound regarding the use or abuse of the Site.

1.5.3 Inappropriate Conduct

If you feel that any User you interact with, whether online or in person, is acting or has acted inappropriately, including but not limited to anyone who (i) engages in offensive, violent or sexually inappropriate behavior, (ii) you suspect of stealing from you, or (iii) engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and them to Sunbound.

1.6 Term and Termination

1.6.1 Agreement Term

This Agreement shall be effective for a 30-day term, at the end of which it will automatically and continuously renew for subsequent 30-day terms until such time when you or Sunbound terminate the Agreement in accordance with this section.

1.6.2 Termination of Agreement

You may terminate this Agreement at any time by contacting us at info@sunboundhomes.com and providing notice of your intent to terminate.  You may also contact us at the forgoing address to submit (i) a data access request, pursuant to which we will provide you with confirmation of all personal data currently being stored or otherwise used by us and relating to you, and access to the same; (ii) a data rectification request, pursuant to which we will rectify any incorrect data currently being stored or otherwise used by us and relating to you; and/or (iii) a data deletion request, pursuant to which we will delete all personal data currently being stored or otherwise used by us and relating to you.

1.6.3 Sunbound Termination

Without limiting our rights specified below, Sunbound may terminate this Agreement for convenience at any time by giving you thirty (30) days’ notice via email to your registered email address.

1.6.4 Immediate Termination

Sunbound may terminate this Agreement immediately and without notice if (i) you have materially breached your obligations under these Terms, (ii) you have violated applicable laws, regulations or third party rights, or (iii) Sunbound believes in good faith that such action is reasonably necessary to protect the personal safety or property of Sunbound, its Users, or third parties (for example in the case of fraudulent behavior of a User).

1.6.5 Additional Measures

In addition, Sunbound may take any of the following measures (i) to comply with applicable law, or the order or request of a court, law enforcement or other administrative agency or governmental body; (ii) if you have breached these Terms, applicable laws, regulations, or third party rights; (iii) if you have provided inaccurate, fraudulent, outdated or incomplete information during the Sunbound account registration, listing process or thereafter; (iv) if Sunbound believes in good faith that such action is reasonable necessary to protect the personal safety or property of Sunbound, its Users, or third parties, or to prevent fraud or other illegal activity; (v) for any other bona fide reason determined by Sunbound in a good faith exercise of its reasonable business judgment:

  • Limit your access to or use of the Site;
  • Temporarily or permanently revoke any special status associated with your Sunbound account; or temporarily or in case of severe or repeated offenses permanently suspend your Sunbound account.

1.6.6 Following Termination

When this Agreement has been terminated, you are not entitled to a restoration of your Sunbound account or any of your User Content.  If you access to or use of the Site has been limited or your Sunbound account has been suspended or this Agreement has been terminated by us, you may not register a new Sunbound account or access and use the Site through a Sunbound account of another User.

1.6.7 Post Termination Effects

If you or we terminate this Agreement, the clauses of these Terms that reasonably should survive termination to effect the purposes of the Agreement will remain in effect.

1.7 Disclaimers

1.7.1 "As is"

If you choose to use the Site or Collective Content, you do so voluntarily at your sole risk.  The Site and Collective Content is provided “as is”, without warranty of any kind, either express or implied.  You agree that you have had whatever opportunity you deem necessary to investigate the Services, laws, rules, or regulations that may be applicable to your use of the Site and that you are not relying upon any statement of law or fact made by Sunbound relating to such use.  The foregoing disclaimers apply to the maximum extent permitted by law.  You may have other statutory rights.  However, the duration of statutorily required warranties, if any, shall be limited to the maximum extent permitted by law.

1.8 Liability

1.8.1 Risk

You acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the Site and Collective Content, your publishing or viewing of any content via the Site or any other interaction you have with other Users whether in person or online remains with you.  Neither Sunbound, its officers, directors, employees and agents, nor any other party involved in creating, producing, or delivering the Site or Collective Content will be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with: (i) these Terms, (ii) from the use of inability to use the Site or Collective Content, or (iii) from any communications, interactions or meetings with other Users or other persons with whom you communicate, interact or meet with as a result of your use of the Site, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not Sunbound has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose.  In no event will Sunbound’s aggregate liability arising out of or in connection with these Terms and your use of the Site, or from the use of or inability to use the Site or Collective Content and in connective therewith, exceed the amounts you have paid or owe for use of the Site in the twelve (12) month period prior to the event giving rise to the liability, or one hundred U.S. dollars (US $100), if no such payments have been made, as applicable.  The limitations of damages set forth above are fundamental elements of the basis of the of the bargain between Sunbound and you.  Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

1.9 Indemnification

1.9.1 Release Agreement

You agree to release, defend (at Sunbound’s option), indemnify, and hold Sunbound and its affiliates and subsidiaries, and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your breach of these Terms, (ii) your improper use of the Site or any Services, (iii) your interaction with any User, including without limitation any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with or as a result of such interaction or use, or (iv) your breach of any laws, regulations or third party rights.

1.10 Dispute Resolution and Arbitration

1.10.1 Applicability

This Dispute Resolution and Arbitration Agreement shall apply if you (i) reside in the United States; or (ii) do not reside in the United States, but bring any claim against Sunbound in the United States (to the extent no in conflict with Section 1.14).

1.10.2 Agreement to Arbitration

You and the Company agree that any controversy or claim arising out of or relating to the Website, use of the Website, this agreement and/or the Privacy Policy shall be settled by binding arbitration in a location determined by the arbitrator as set forth herein (provided that such location is reasonably convenient for you in your hometown area), or at such other location as may be mutually agreed upon by the parties, in accordance with the applicable procedural rules set forth in the then prevailing Comprehensive Arbitration Rules and Procedures of JAMS (“JAMS Rules and Procedures”), and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.  The JAMS Rules and Procedures are available at www.jamsadr.com or by calling (800) 352-5267.  The arbitrator shall be selected pursuant to the JAMS Rules and Procedures.  Alternatively, you may assert your claims in small claims court in accordance with the terms of this Agreement if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis.  The arbitrator shall apply New York law consistent with the Federal Arbitration Act and applicable statutes of limitations, and shall honor claims of privilege recognized at law.  If you initiate arbitration against the Company, you will not be responsible for professional fees for the arbitrator’s services or other JAMS fees.  If the Company initiates arbitration against you, the Company will pay for the arbitrator’s services and any other JAMS fees associated with the arbitration.  If any part of this arbitration provision is deemed to be invalid, unenforceable or illegal (other than that claims will not be arbitrated or representative basis), or otherwise conflicts with the rules and procedures established by JAMS, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein.  If, however, the portion is deemed invalid, unenforceable or illegal is that claims will not be arbitrated on a class or representative basis, then the entirety of this arbitration provision shall be null and void, and neither claimant nor Company shall be entitled to arbitrate their dispute.  THE ARBITRATION OF DISPUTES PURSUANT TO THIS PARAGRAPH SHALL BE IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.  THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF OTHER PERSONS OR PARTIES WHO MAY BE SIMILARLY SITUATED.

1.10.3 Waiver of Rights

BY AGREEING TO THE ARBITRATION OF DISPUTES AS SET FORTH HEREIN, YOU AGREE THAT YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL AND LIMITING YOUR RIGHT TO APPEAL AND YOU UNDERSTAND THAT YOU ARE WAIVING YOUR RIGHTS TO OTHER AVAILABLE RESOLUTION PROCESSES, SUCH AS A COURT ACTION.  DO NOT USE THIS WEBSITE IF YOU DO NOT AGREE TO THE FORGOING BINDING ARBITRATION PROVISIONS.

1.11 Feedback

1.11.1 Submission and Use

We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Site (“Feedback”).  You may submit Feedback by emailing us, through the Contact section of the site, or by other means of communication.  Any Feedback you submit to us will be considered non-confidential and non-proprietary to you.  By submitting Feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.

1.12 Applicable Law and Jurisdiction

1.12.1 Jurisdiction

If you reside in the United States, these Terms will be interpreted in accordance with the laws of the State of New York and the United States of America, without regard to conflict-of-law provisions.  Judicial proceedings (other than small claims actions) that are excluded from the Arbitration Agreement in Section 10 must be brought in state or federal court in New York, New York, unless you and Sunbound both agree to some other location.  You and Sunbound both consent to venue and personal jurisdiction in New York, New York.

1.13 Telephone Contract and Recording Policy

1.13.1 Consent to Contact

By providing us with a telephone number for a mobile device, including a number that you later convert to a mobile device number, you are expressly consenting to receiving communications – including but not limited to prerecorded or artificial voice message calls, text messages, and calls made by an automatic telephone dialing system – from us and our affiliates and agents at that number, about any product or services offered by Sunbound.  This express consent applies to each such telephone number that you provide to us now or in the future.  Calls and messages may incur access fees from your mobile services provider.  You understand that you need not provide this consent as a condition of obtaining goods or services from Sunbound, and that you may decline to provide or revoke your consent at any time by emailing info@sunboundhomes.com or by any other method that reasonably ensures we receive your revocation.

1.13.2 Consent to Record

By providing us with a telephone number, you agree that Sunbound may record any telephone conversation with you (or any other individual) during any telephone call to or from that number for training purposes, whether or not the call was initiated by you, and whether or not Sunbound disclosed the fat that the call was recorded during the call.

1.14 Miscellaneous

1.14.1 Agreement Scope

Except as they may be supplemented by additional terms and conditions (such as the Sunbound Privacy Policy), customer agreements (such as those product offerings outlined on the Site), policies, guidelines or standards, these Terms constitute the entire Agreement between Sunbound and you pertaining to the subject matter hereof, and supersede any and all prior oral and written understandings or agreements between Sundae and you in relation to the access to and use of the Site.

1.14.2 Relationship

No joint venture, partnership, employment, or agency relationship exists between you and Sunbound as a result of this Agreement or your use of the Site.

1.14.3 Party Scope

These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties.

1.14.4 Invalid Provisions

If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.

1.14.5 Failure to Enforce

Sunbound’s failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.  Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise permitted under law.

1.14.6 Non-transference

You may not assign, transfer or delegate this Agreement and your rights and obligations hereunder without Sunbound’s prior written consent.  Sunbound’s may without restriction assign, transfer or delegate this Agreement and any rights and obligations hereunder, at its sole discretion, with 30 days prior notice.  Your right to terminate this Agreement at anytime remains unaffected.

1.14.7 Means of Communication

Unless specified otherwise, any notices or other communications to Users permitted or required under this Agreement, will be in writing and given by Sunbound via email, Site notification, or messaging service (including SMS).  

1.14.8 Questions

If you have any questions about these Terms please email us at info@sunboundhomes.com.

2. Service-Specific Terms

2.1 Sunbound Estimates

2.1.1 A Sunbound Estimate

A Sunbound Estimate is an estimate calculated using publicly-available information and Sunbound’s proprietary valuation model.  It typically takes into account hundreds of data sets related to your home and its location.  A Sunbound Estimate is not an appraisal.  It is an invitation for you to request one of Sunbound’s Services.

2.2 Sunbound Brokerages

2.2.1 Brokerage Data

Sunbound Corporation is the parent company of three real estate brokerages, Sunbound Brokerage NY LLC, Sunbound Brokerage CA Corporation, and Sunbound Brokerage AZ LLC (collectively, the “Sunbound Brokerages,” and each, a “Sunbound Brokerage”).  These brokerages have contractual relationships with certain multiple listing services (MLSs) that allow them to show you certain pictures and data related to listed and previously listed properties.  Unless you are a licensed agent, you agree:

  • To use this data only for personal use, and not for commercial uses;
  • that you will not redistribute or otherwise use the data except in connection with your consideration of the purchase or sale of an individual property; and
  • that the MLS that supplies the data owns such data and has proprietary rights and copyright to such data.

2.3 Representation of Sunbound

2.3.1 Sunbound's Representation

In the event you choose to buy a Sunbound Home or sell your home to Sunbound, a Sunbound Brokerage will represent Sunbound in the transaction.

2.4 Working with a Sunbound Partner Agent

2.4.1 Partner Agents

In a state where Sunbound is not a licensed brokerage, Sunbound Brokerage may refer you to a third-party agent that can represent you in your home purchase or sale (“Sunbound Partner Agent”). Should you choose to work with that agent, the referring brokerage will receive a referral fee.

2.5 Sunbound Concierge Tours

2.5.1 Tour Assistants

In eligible markets, at your request, an agent will meet you to help facilitate visits to homes (“Tour Assistant”).  Prior to your home tour, you will receive an email with information about your Tour Assistant.  Please note that visiting a home with a Tour Assistant does not establish an agency or contractual relationship between you and that Tour Assistant.

2.6 Sunbound Promotions

2.6.1 Applicability of Promotions

Please note that, from time to time, we may advertise estimates of what customers can receive pursuant to a given Sunbound promotion.  However, the final amounts you will receive, if eligible, may depend on factors such as whether Sunbound is credited as a referral source, the final price of the home you buy or sell, as well as other associated costs like agent commissions.  Consult with your Sunbound representative for more details as to how these promotions apply to your home sale, purchase, or rental.  Unless otherwise stated, Sunbound promotions may not be combined.

2.7 Sunbound Trusted Lenders

2.7.1 Sunbound's Lender Status

In certain of our service areas, we can connect you to a trusted lender to finance your home purchase.  Sunbound is not a lender, mortgage banker, or mortgage broker.

2.8 Sunbound Preliminary Offer Terms

2.8.1 Sunbound Preliminary Offer

Sunbound aims to give you more information about your potential home sale by providing a Sunbound Preliminary Offer.  This is a limited time offering, and may be discontinued at any time.

2.8.2 Offer Eligibility

If Sunbound determines your home is eligible, in its sole discretion, you will receive a preliminary offer.  However, Sunbound may determine that you are not eligible for a Sunbound Preliminary Offer, in its sole discretion, for a variety of reasons.

2.9 Sunbound Estimated Home Valuation

2.9.1 Sunbound Estimated Home Valuation

Sunbound may aim to give you an estimated home value (“Sunbound Estimate”) based on third-party and proprietary data sources and analysis. It also incorporates your home’s condition and unique characteristics, along with recent sales in your area. A Sunbound Estimate is not an appraisal nor is it an offer. Sunbound makes no representations about the reliability or accuracy of such feature and is merely an estimate. Sunbound disclaims liability in the event of any estimate failure. Sunbound may also determine you are not eligible for a Sunbound Estimate, in its sole discretion, for a variety of reasons.