Transforming How Senior Living
Gets Paid

Senior living operators face unpredictable revenue, manual workflows, rising bad debt, and constant operational pressure. Sunbound unifies payments, claims, and cash-flow agility into one platform — delivering predictable income, empowered teams, and stronger communities. The result: measurable, organization-wide impact.

Who We Help
Challenges we solve

A Better Revenue Cycle Means Better Care

When the “money-in” process is efficient, everything else runs smoother — from financial performance to resident experience.

Revenue
Bad Debt
Efficiency
Conistency
Experience
Experience

Predictable Revenue

Turn unpredictable receivables into reliable, on-time, cash flow.

Lower Bad Debt & Aging

Stop preventable revenue loss with modern payment workflows and expert-driven claims processes.

More Efficient Teams

Reduce administrative load and unlock hours of staff time through automated workflows.

Stronger Organizational Consistency

Standardize payment and claims workflows across every community.

Real-Time Visibility

Give leadership clear insight into private payments, claims, and financial performance.

Better Family Experience

Faster payments, clearer billing, and fewer frustrations.

A Better Revenue Cycle Means Better Care

When the “money-in” process is efficient, everything else runs smoother — from financial performance to resident experience.

Revenue
Bad Debt
Efficiency
Consistency
Time
Experience

Predictable Revenue

Turn unpredictable receivables into reliable, on-time cash flow.
Digital payments, expert claims management, and financial agility eliminate timing gaps and revenue surprises. With consistent inflows, leaders can plan confidently, support operations more effectively, and avoid short-term cash crunches.

Lower Bad Debt & Aging

Stop preventable revenue loss before it grows.
‍Sunbound combines digital adoption, automated follow-up, and proactive claims workflows to keep balances from slipping into aging. Early detection and consistent processes reduce write-offs across communities — and protect the revenue you’ve already earned.

More Efficient Teams

Reduce administrative load and give staff hours back every week.
‍By eliminating check handling, manual posting, claims paperwork, and repetitive outreach, Sunbound frees up staff time across communities and corporate teams. The result: calmer days, fewer escalations, and more time for residents and families.

Stronger Operational Consistency

Standardize payment and claims workflows across every community.
‍Sunbound replaces community-by-community processes with a unified, automated system that ensures every location follows the same predictable playbook. This reduces variance, eliminates guesswork, and creates smoother operations across the portfolio.

Real-Time Visibility

Give leadership clear insight into payments, claims, and financial performance.
‍Sunbound provides role-based dashboards that show the status of every dollar — private pay, aging, claims, denials, and digital adoption. Leaders can finally see trends early, compare communities fairly, and make decisions with confidence.

Better Family Experience

Simpler payments, clearer billing, and far fewer frustrations.
‍With digital payments, transparent records, and clean communication, families get a modern experience that reflects well on your communities. This reduces friction, improves satisfaction, and supports stronger relationships from move-in to move-out.

Solving Senior Living's Most Persistent Challenges

Our work is rooted in the real, everyday problems operators face — across finance, operations, and community teams.

Challenges we solve

Poor Cash Flow

Turn unpredictable revenue from volatility into confidence and control.

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Bad Debt & Aging

Capture more of the revenue you’ve earned.
On-time.

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Claims Denials

Reduce denials with better first-pass acceptance rates. Get reimbursed faster.

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Staff Efficiency

Give your staff hours back every single week to focus more strategic work.

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Administrative Burden

Eliminate manual work and unlock your team's time for higher value initiatives.

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Visibility & Reporting

View every dollar, claim, and community with real-time clarity.

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Simple Move-In
& Out Processes

Modernize both processes to make transitions faster and easier.

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Built for Every Leader Who Keeps Senior Living Running

From investors, to corporate leadership, and community staff, Sunbound supports the people who drive both care and financial performance.

Who We Help

CFOs

Predictable revenue, lower bad debt, cleaner data.

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COOs

Fewer fires, consistent processes, calmer communities.

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Regional Directors

Visibility, early insight, and stronger oversight.

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Accounting & Treasury Teams

Faster closes, fewer corrections, and clean, reliable financial data—automatically.

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EDs & BOMs

Less paperwork, fewer family calls, simpler workflows.

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One Platform. Three Products. Complete Revenue Transformation.

Sunbound unifies private payments, claims, and financial agility to create the “money-in” solution for senior living.

Private Payments

Modern billing and payment operations for families and staff.

  • Digital payments families prefer
  • Automated reminders & outreach
  • Autopay, ACH, cards, deposits
  • Centralized payment dashboard
Explore Payments

Claims Management

Expert-level, Medicare & Medicaid claims management.

  • Eligibility & authorization tracking
  • Submission, follow-up, and denial prevention
  • Real-time visibility into every claim
Explore Claims

Financial Agility

Cash flow flexibility based on incoming receivables.

  • Unlock money you’re already expecting
  • No debt, no banks, no friction
  • Stabilize payroll, taxes, and major expenses
Explore Agility

Measurable Improvements Across Entire Organizations

Sunbound drives real financial and operational outcomes — not incremental improvements.

PAYMENT OPS

  • 95%+

    On-Time Payment Rate

  • 99%

    Family Satisfaction Rate

  • 40+

    hours / month

    Staff Time Reclaimed

  • 90%+

    Average Census Paying

CLAIMS MANAGEMENT

  • 96%+

    First-pass acceptance rate

  • $0

    Aging and bad debt

  • 5%+

    Avg. increase in reimbursement revenue

  • 99%

    Net collections rate

Trusted by Leading
Senior Living Operators

"The Sunbound team is great and the product is working even better than expected! They have promised big and delivered on it."

Mike Eby

CFO

"We've transformed our payment operations while making it easier for families to focus on what matters most: their loved one's care."

Shane Herlet

Chief Operating Officer

"It’s improved our trust scores and decreased turnover."

April Young

President of Operations

"Our billing accountants used to spend 2 business days manually processing ACHs each month. Now that the pulls happen automatically, they are freed up to focus on other high-impact tasks."

Samantha Spino

Chief Accounting Officer

See the Impact Sunbound Can Make Across Your Organization

Let’s transform your revenue cycle — and your communities — together.

Talk To Us

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