Clear and Consistent Regional Performance

Sunbound helps regional directors streamline operations, reduce administrative pressure, and support community teams with the clarity and predictability needed to run stronger, calmer, and more consistent communities.

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Support More Communities With Less Stress

Centralize reporting, simplify payments and claims, and eliminate manual work. Regional Directors and VPs reclaim more time to coach, intervene early, and drive consistent performance across their portfolios.

Real-Time Reporting

Instant visibility into operating groups, regions, and individual communities — no more chasing spreadsheets or waiting on BOM updates.

Higher-Value Work

Automation removes hours of administrative tasks weekly so your regional teams can focus on higher-value work that increases operational performance and resident experience.

Stronger Community Support

Regional leaders get clarity on whether issues originate with staffing, workflows, or specific families — enabling faster and more effective intervention.

Smooth Move-In & Move-Out Flows

Sunbound’s team of experts reduce the need for stressful conversations during sensitive moments like new admissions or end-of-life transitions.

Fewer Claims Surprises

Transparent, proactive claims management reduces denials, spend-down complications, and reimbursement delays that destabilize community budgets.

Consistent Performance

Standardized workflows remove community-to-community variability and keep everyone aligned to the same operational standards.

Performance & Reporting Pressure

Are you gathering data from multiple communities, consolidating it manually, and sending it back up to leadership every week? Are you caught between community problems and corporate expectations, constantly squeezed from both ends? Are you spending more time in Excel than supporting the teams you oversee?

It’s time to get real-time reporting that eliminates the weekly scramble.

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Move-In & Move-Out Chaos

Are communities holding paper checks for future residents because they can’t create them in the system yet? Are final statements delayed because teams must manually calculate balances after a move-out or a resident passing? Are you calling families during emotionally difficult times to resolve outstanding balances?

It’s time to simplify move-ins and move-outs — and eliminate stressful, awkward conversations.

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Manual Spreadsheets & Workflows

Are your communities relying on manual spreadsheets, siloed notes, or inconsistent workflows? Are small tasks snowballing into full-day distractions? Are you constantly playing catch-up instead of getting ahead of issues?

It’s time to reclaim hours of your week — and enable higher-value work.

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Visibility Gaps Across Communities

Is it a struggle to see whether an issue is caused by staffing, a family, a process gap, or a specific claim? Are early warning signs hard to detect because reporting relies on manual updates? Are issues escalating before you can intervene?

It’s time to get clarity on every community — instantly.

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Time-Consuming Claims Processes

Are communities spending hours per week processing claims, tracking spend-down, or fighting denials? Are unpredictable claim cycles creating operational chaos or budget surprises? Are first-pass acceptance rates too low to build reliable expectations?

It’s time to bring predictability and transparency to every claim.

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A Better Revenue Cycle Means Better Care

When the “money-in” process is efficient, everything else runs smoother — from financial performance to resident experience.

Reporting
Automation
Move
Adminstrative
Claims
Operations

Unified Reporting at Every Level

Dashboards give instant insight into operating group performance at the region and community levels, eliminating manual consolidation and weekly spreadsheet scrambles.

Time Savings Through Automation

Sunbound handles community outreach, payment reminders, posting, and claims tasks — freeing teams from repetitive follow-up work.

Smooth Move-In & Move-Out Payments

Create residents in advance, accept digital deposits, and automatically apply funds at move-in. At move-out, quickly true-up balances or issue reimbursements without waiting for corporate.

Reduced Administrative Strain on Communities

By removing complex payment and claims tasks from BOMs and EDs, regionals face fewer escalations and more predictable community performance.

Transparent, Predictable Claims Performance

Sunbound manages eligibility, submissions, follow-up, and denials to improve first-pass acceptance rates and shrink claims aging.

Consistent Operations

Ensure every community follows the same reliable, repeatable processes — reducing fire drills and improving portfolio-wide performance.

Visibility, Efficiency, and Support Across Every Community

Sunbound standardizes payments and claims, returns time to staff, and provides real-time reporting — giving regional leaders the clarity they need to coach, intervene early, and drive consistent results.

Reporting
Automation
Move
Administrative
Claims
Operations

Unified Reporting at Every Level

Dashboards give instant insight into operating group performance at the region and community levels, eliminating manual consolidation and weekly spreadsheet scrambles.

Time Savings Through Automation

Sunbound handles community outreach, payment reminders, posting, and claims tasks — freeing teams from repetitive follow-up work.

Smooth Move-In & Move-Out Payments

Create residents in advance, accept digital deposits, and automatically apply funds at move-in. At move-out, quickly true-up balances or issue reimbursements without waiting for corporate.

Reduced Administrative Strain on Communities

By removing complex payment and claims tasks from BOMs and EDs, regionals face fewer escalations and more predictable community performance.

Transparent, Predictable Claims Performance

Sunbound manages eligibility, submissions, follow-up, and denials to improve first-pass acceptance rates and shrink claims aging.

Consistent Operations

Ensure every community follows the same reliable, repeatable processes — reducing fire drills and improving portfolio-wide performance.

Trusted by Leading
Senior Living Operators

"The Sunbound team is great and the product is working even better than expected! They have promised big and delivered on it."

Mike Eby

CFO

"We've transformed our payment operations while making it easier for families to focus on what matters most: their loved one's care."

Shane Herlet

Chief Operating Officer

"It’s improved our trust scores and decreased turnover."

April Young

President of Operations

"Our billing accountants used to spend 2 business days manually processing ACHs each month. Now that the pulls happen automatically, they are freed up to focus on other high-impact tasks."

Samantha Spino

Chief Accounting Officer

Give Your Communities the Support They Deserve

See how Sunbound helps regional leaders increase visibility, reduce manual work, and drive stronger performance across every community.

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