You Can’t Manage What You Can’t See

Senior living leaders make high-stakes decisions every day — but too often they’re operating without clear insight into payments, aging, claims status, or community performance. Sunbound centralizes reporting across private pay and claims, giving every level of the organization real-time visibility, consistent data, and the confidence to act.

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One Platform. Clear Data. Complete Visibility.

Sunbound consolidates payment, claims, and community performance data into one unified system — giving all leaders real-time insight they can trust.

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Real-Time Dashboards

CFOs, COOs, regionals, and community leaders get instant insight into aging, payments, claims, denials, and trends — without waiting for manual reports or spreadsheets.

Clear Macro + Micro Visibility

See performance by operator portfolio, operating region, or individual community. Resident-level details are easily and instantly accessible, giving you complete visibility.

Transparent Claims Tracking

Every claim can be viewed from submission to reimbursement, with visibility into eligibility checks, documentation, and denials — eliminating the dreaded “black box" of claims.

Proactive Trend Analysis

Prevent rising aging, spot digital adoption drops, follow-up delays, or claim bottlenecks before they impact financial performance.

Why Visibility Is So Hard to Achieve in Senior Living

Inconsistent workflows and fragmented data leave leaders relying on manual spreadsheets, community updates, and retroactive reporting — instead of real-time insight.

Leaders Can’t See Problems Early Enough

Without real-time dashboards, issues like rising aging buckets, claim delays, or digital adoption drops go unnoticed until they become bigger problems.

Fragmented Systems Create Data Silos

Payments, billing, claims, and community records live in separate places — making it nearly impossible to get a single, accurate source of truth.

Regional Directors Are Stuck in Excel

Regionals track issues manually across communities, piecing together trends by hand and spending hours preparing for AR calls.

Portfolio-Level Insight Is Difficult

CFOs and COOs struggle to compare communities, evaluate regional performance, or forecast accurately without clean, consistent roll-up reporting.

Reporting Depends on Communities

Leaders often rely on BOMs or EDs to pull aging reports, track balances, or gather claim updates — creating delays, inconsistencies, and blind spots.

Lack of Claims Transparency

Eligibility errors, missing documentation, and denial trends aren't visible until they hit aging — leaving teams reactive instead of proactive.

Better Visibility. Better Decisions. Better Performance.

With accurate, real-time reporting, organizations gain clarity, confidence, and the ability to manage proactively rather than reactively.

Real-Time, Role-Based Visibility

Leaders get the data they need — tailored to their role — with accurate insight into payments, aging, and claims without waiting on manual reports.

Fewer Operational Surprises

Emerging issues surface early through dashboards and trend alerts, preventing last-minute scrambles or reactive decision-making.

Proactive Regional Oversight

Regional leaders can quickly identify outliers, coaching needs, and performance gaps — all without collecting spreadsheets from communities.

Cleaner, Trusted Financial Data

Standardized reporting ensures consistent numbers across teams, improving forecasting, monthly close, audits, and executive reporting.

Full Transparency Into Claims & Payments

From submission to reimbursement, leaders see exactly what’s owed, what’s delayed, and why — eliminating the “black box” around revenue.

Three Products. One Predictable System.

Each Sunbound product solves a different part of the revenue journey, but together they deliver full visibility, faster cash flow, and greater efficiency across every community.

Private Payments

Digital payments families actually use. Faster collections, fewer checks, and simplified workflows that keep staff focused on what matters.

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Claims Management

Transparent, expert-driven claims process. Fewer denials, faster reimbursement, and higher revenue capture.

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Financial Agility

Built on your receivables, Sunbound empowers operators to unlock cash already in motion, without banks, loans, or outside credit.

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Built for the Roles That Carry the Revenue Cycle

Senior living’s “money-in” process touches nearly every part of the organization. Sunbound helps each role work with more confidence, fewer headaches, and better results.

Chief Financial Officers

 Predictable cash flow, lower bad debt, and visibility across every community.

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Chief Operating Officers

 Standardized processes, fewer fires, and more efficient communities.

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Regional Leadership

 Real-time insight and consistent performance across their portfolio.

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Accounting & Treasury Teams

 Cleaner records, clearer reporting, and reduced preventable bad debt.

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Exec. Directors & BOMs

 Less paperwork, fewer difficult family calls, and smoother day-to-day operations.

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Trusted by Leading
Senior Living Operators

"The Sunbound team is great and the product is working even better than expected! They have promised big and delivered on it."

Mike Eby

CFO

"We've transformed our payment operations while making it easier for families to focus on what matters most: their loved one's care."

Shane Herlet

Chief Operating Officer

"It’s improved our trust scores and decreased turnover."

April Young

President of Operations

"Our billing accountants used to spend 2 business days manually processing ACHs each month. Now that the pulls happen automatically, they are freed up to focus on other high-impact tasks."

Samantha Spino

Chief Accounting Officer

Reduce Bad Debt Across Every Community

See how Sunbound helps operators catch issues early, improve collections, and prevent aging before it starts.

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