Simpler Payments, Faster Workflows, and Calmer Conversations

Sunbound helps Executive Directors and Business Office Managers eliminate manual tasks, modernize move-in and move-out billing, and reduce stressful family conversations — creating smoother operations and stronger community experiences.

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Less Paperwork. Fewer Awkward Calls. More Time for Residents.

Sunbound streamlines payments, removes administrative burden, and gives community leaders clear, simple tools to support families and keep operations running smoothly.

Smooth Move-In Payments

Create residents in advance, take digital deposits, and automatically apply funds at move-in — no more paper checks or manual tracking.

Faster, Easier Move-Out Billing

Sunbound automates the Move-Out billing process. Balances are collected instantly, without waiting for corporate or doing manual calculations.

Fewer Difficult Family Conversations

Sunbound handles payment outreach on your behalf, so sensitive or emotional conversations don’t fall on community staff — especially during move-outs or after a loss.

Less Manual Work With Paper Checks

Digital private payments and clean records replace trips to the bank, manual check handling, and constant follow-up with families.

Clear Reporting

Simple, transparent payment and billing visibility gives BOMs confidence and clarity when speaking with families.

Fewer Claims-Related Tasks

Sunbound handles eligibility, submissions, and denial follow-up so communities don’t have to chase down information or join AR escalation calls.

More Community Time Back

With fewer administrative tasks, BOMs and EDs can spend more time supporting residents, families, and staff.

Manual Move-In Processes

Are you still holding paper checks because residents can’t be created in the system until they arrive? Are digital deposits impossible, causing delays and confusion on day one? Is your team manually tracking move-in payments that should be fully automated?

It’s time to make move-ins smooth, digital, and stress-free.

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Awkward Move-Out Conversations

Do you find yourself having difficult conversations with families — sometimes right after a loved one passes — just to resolve outstanding payments? Does this leave you emotionally drained? Do final statements get delayed due to manual calculations and corporate approval?

It’s time to modernize move-outs — and remove the emotional burden.

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Endless Paper Checks

Are you spending hours each week processing paper checks, posting payments, or running to the bank? Do manual workflows create errors, delays, or confusion during reconciliation? Are these tasks pulling you away from residents?

It’s time to eliminate the paper chase — and return time back to your team

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Limited Tools for Family Conversations

Do you struggle to get clear, itemized billing details before speaking with families? Are you relying on spreadsheets, notes, or manual reports to explain balances? Does this make it harder to have confident, supportive conversations?

It’s time to get simple, clear reporting you can rely on.

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Claims Headaches

Are you pulled into claims denials because someone needs supporting documents or clarity on coding/timing issues? Do these problems escalate to AR calls you're asked to join every week? Is this work overwhelming your day-to-day responsibilities?

It’s time to keep claims off your plate — for good.

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A Better Revenue Cycle Means Better Care

When the “money-in” process is efficient, everything else runs smoother — from financial performance to resident experience.

Payment
True-Ups
Conversations
Paper Checks
Reporting
Claims

Digital Move-In Payments

Create residents before arrival, accept deposits online, and automatically apply them at move-in — no more holding checks or tracking amounts manually.

Instant Move-Out True-Ups

Sunbound calculates final balances instantly and allows one-time payments or reimbursements without waiting for corporate approval.

Fewer Emotional Conversations With Families

Autopay, clean records, and digital communication reduce the need for difficult payment discussions — especially during sensitive times.

No More Paper Checks

Families love easy payments. With autopay, our private payments platform removes the need for check handling and error-prone reconciliation.

Clear, Simple Reporting

Easily access itemized charges, balances, and payment history — equipping EDs and BOMs with the confidence to answer family questions immediately.

Claims Tasks Off Your Plate

From eligibility reviews to submissions and follow-up, Sunbound manages the full claims process so community teams don’t have to track paperwork, chase details, or investigate denials.

Better Experiences for Your Families and Staff

Sunbound modernizes payments and claims, streamlines move-in and move-out processes, and provides community leaders with clear records and simple workflows.

Payment
True-Ups
Conversations
Paper Checks
Reporting
Claims

Digital Move-In Payments

Create residents before arrival, accept deposits online, and automatically apply them at move-in — no more holding checks or tracking amounts manually.

Instant Move-Out True-Ups

Sunbound calculates final balances instantly and allows one-time payments or reimbursements without waiting for corporate approval.

Fewer Emotional Conversations With Families

Autopay, clean records, and digital communication reduce the need for difficult payment discussions — especially during sensitive times.

No More Paper Checks

Families love easy payments. With autopay, our private payments platform removes the need for check handling and error-prone reconciliation.

Clear, Simple Reporting

Easily access itemized charges, balances, and payment history — equipping EDs and BOMs with the confidence to answer family questions immediately.

Claims Tasks Off Your Plate

From eligibility reviews to submissions and follow-up, Sunbound manages the full claims process so community teams don’t have to track paperwork, chase details, or investigate denials.

Trusted by Community Leaders Who Want Smoother

Sunbound helps Business Office Managers and Executive Directors reduce administrative burden, eliminate difficult payment conversations, and run calmer, more organized communities.

"The Sunbound team is great and the product is working even better than expected! They have promised big and delivered on it."

Mike Eby

CFO

"We've transformed our payment operations while making it easier for families to focus on what matters most: their loved one's care."

Shane Herlet

Chief Operating Officer

"It’s improved our trust scores and decreased turnover."

April Young

President of Operations

"Our billing accountants used to spend 2 business days manually processing ACHs each month. Now that the pulls happen automatically, they are freed up to focus on other high-impact tasks."

Samantha Spino

Chief Accounting Officer

Give Your Community Teams the Tools They Deserve

See how Sunbound helps BOMs and EDs reduce stress, streamline billing, and improve the family experience.

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