Denials Don’t Have to Be a Constant Battle

Eligibility issues, missing documentation, and inconsistent workflows make claims vulnerable long before they’re submitted. Sunbound ensures every claim is accurate, complete, and tracked from start to finish — so operators get reimbursed faster and write-offs shrink.

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A Claims System Built to Prevent, Not Respond

Sunbound ensures every claim is accurate, eligible, and complete before it goes out the door — dramatically reducing denials across your portfolio.

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Verified Eligibility

Sunbound checks eligibility in real time so teams never submit a claim that’s already destined to fail.

Higher First-Pass Success Rates

Expert reviewers ensure claims are clean, coded correctly, and submitted right the first time.

Real-Time Claims Tracking

Leaders always know which claims are pending, approved, or stalled — with clear timelines and expected reimbursement dates.

Faster Reimbursement

With fewer errors and earlier detection of issues, claims get paid faster and fewer ever reach aging.

Why Denials Happen and Why They’re Hard to Fix

Most denials aren’t caused by care quality. They’re caused by preventable administrative failures buried in manual processes.

Eligibility Changes Go Unnoticed

When eligibility changes go unnoticed or required documentation isn’t gathered on time, claims get denied weeks or months later — often long past the point where revenue can be recovered.

Human Error During Submission

Manual entry, outdated systems, and rushed workflows increase the chance of incorrect coding, dates, or required fields.

Delayed Follow-Up

Teams are stretched thin, and denials often sit untouched until they hit aging — becoming difficult or impossible to overturn.

No Claim-Level Visibility

Leaders can’t see which claims are at risk, which are pending, or where bottlenecks are — forcing reactive problem-solving.

Fewer Denials. Faster Payments. Stronger Cash Flow.

When claims are accurate, timely, and transparent, operators avoid costly write-offs and maintain predictable reimbursement cycles.

Higher First-Pass Acceptance Rates

Claims are submitted correctly from day one, with an industry-leading 99% first-pass acceptance rate.

Fewer Write-Offs from Eligibility Issues

Sunbound catches lapses, renewals, and changes before claims are created with monthly eligibility checks.

Faster Reimbursement Cycles

Because they’re correct from the start, your claims move through the system smoothly with fewer stops and restarts.

Full Transparency for Leadership

Finance, operations, and regional teams can see exactly where every claim stands, improving forecasting.

Three Products. One Predictable System.

Each Sunbound product solves a different part of the revenue journey, but together they deliver full visibility, faster cash flow, and greater efficiency across every community.

Private Payments

Digital payments families actually use. Faster collections, fewer checks, and simplified workflows that keep staff focused on what matters.

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Claims Management

Transparent, expert-driven claims process. Fewer denials, faster reimbursement, and higher revenue capture.

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Financial Agility

Built on your receivables, Sunbound empowers operators to unlock cash already in motion, without banks, loans, or outside credit.

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Built for the Roles That Carry the Revenue Cycle

Senior living’s “money-in” process touches nearly every part of the organization. Sunbound helps each role work with more confidence, fewer headaches, and better results.

Chief Financial Officers

 Predictable cash flow, lower bad debt, and visibility across every community.

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Chief Operating Officers

 Standardized processes, fewer fires, and more efficient communities.

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Regional Leadership

 Real-time insight and consistent performance across their portfolio.

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Accounting & Treasury Teams

 Cleaner records, clearer reporting, and reduced preventable bad debt.

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Exec. Directors & BOMs

 Less paperwork, fewer difficult family calls, and smoother day-to-day operations.

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Trusted by Leading
Senior Living Operators

"The Sunbound team is great and the product is working even better than expected! They have promised big and delivered on it."

Mike Eby

CFO

"We've transformed our payment operations while making it easier for families to focus on what matters most: their loved one's care."

Shane Herlet

Chief Operating Officer

"It’s improved our trust scores and decreased turnover."

April Young

President of Operations

"Our billing accountants used to spend 2 business days manually processing ACHs each month. Now that the pulls happen automatically, they are freed up to focus on other high-impact tasks."

Samantha Spino

Chief Accounting Officer

Reduce Bad Debt Across Every Community

See how Sunbound helps operators catch issues early, improve collections, and prevent aging before it starts.

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