Give Your Communities the Operational Calm They Deserve
See how Sunbound helps COOs streamline workflows, support staff, and improve performance across every community.
Inconsistent Community Workflows
Are different communities following different payment, follow-up, and billing processes? Are results swinging widely depending on which BOM or ED handles the task? Are inconsistent workflows creating operational headaches you have to fix?
It’s time to bring every community onto one consistent, predictable operational playbook.
High Administrative Load
Are staff spending hours on cashing paper checks, claims reimbursements, outstanding balance follow-ups, and reconciliation? Are manual tasks consuming time that should be spent on residents and families? Are staffing shortages becoming worse because teams are bogged down by administrative work?
It’s time to give your teams hours back — every single week.
Limited Community-Level Visibility
Do you lack clarity on whether a problem is caused by a community process, a staffing challenge, or a specific family issue? Do you spend too much time investigating instead of solving? Are you missing early warning signs because reporting depends on manual staff updates?
It’s time to get real-time visibility — across operating groups and individual communities.
Stressful Payment Experience
Is payment collection creating tense conversations between staff and families? Is the billing experience hurting your community’s reputation or referral quality? Are teams dreading payment reminders because they strain family relationships?
It’s time to make payments a positive, simple experience for every family.
Time-Consuming Claims Processes
Are your teams spending hours per state on claims processing, paperwork, and follow-up? Are claims denials derailing community budgets? Is reimbursement too unpredictable to plan around?
It’s time to take claims work off your team’s plate — and bring clarity to every claim.
