Your Staff's Workflows Shouldn't Be Fragmented

Manual payment processing, follow-up, and claims-related tasks overwhelm already-stretched teams. Sunbound streamlines day-to-day workflows so staff can spend more time supporting residents and running the community — and less time chasing paperwork.

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Workflows That Run Smoothly — So Teams Can Too

Sunbound takes on administrative workload from every angle — enabling employees to focus on value-add work instead of manual tasks.

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Digital Payment Workflows

No more chasing checks, posting payments manually, or tracking reminders. Automated payments that hit when they’re supposed to.

Claims Expertise

Sunbound handles authorizations, eligibility checks, submissions, tracking, and denials — eliminating the need for staff to troubleshoot claims questions or hunt for documents.

Streamlined Move-Ins & Move-Outs

Pre-created residents, digital deposits, and instant move-out true-ups eliminate manual calculations, waiting for corporate approvals, and repetitive back-and-forth.

Clear, Centralized Records

Staff can quickly answer family questions without searching through notes, spreadsheets, or paper files — allowing them to focus on more meaningful interactions.

The Real Reason Workflows Break Down in Senior Living

Too many critical processes rely on paper, manual steps, and one-off community habits — creating unnecessary work, inconsistent outcomes, and constant operational strain.

Paper Check Bottlenecks

Teams spend valuable hours chasing down paper checks, making bank trips, posting payments manually, and resolving mismatches.

Time-Consuming Follow-Ups

Staff must call families about overdue balances, track conversations, and send reminders — all while juggling resident needs.

Ongoing Claims Issues

When something gets denied, BOMs and EDs must gather documentation, clarify eligibility, and escalate issues — often without the tools or context they need.

Bad Debt & Aging Meetings

Weekly AR calls, regional escalations, and “bad debt clean-up meetings” consume precious hours that could be spent on resident support.

Inconsistent Workflows

Without standardized processes, staff reinvent tasks, duplicate work, and rely on one-off methods that create inefficiency.

Emotional Labor

Frontline staff often manage sensitive payment conversations after move-outs, during care transitions, or even following a resident’s passing.

Less Administrative Burden. More Time for Care.

When workflows are streamlined, staff feel supported, communities run smoother, and leaders spend less time managing avoidable operational issues.

Hours Saved Every Week

Automation removes repetitive tasks like check handling, reminders, and payment tracking.

Fewer Escalations & AR Meetings

With smoother workflows, teams avoid weekly “bad debt reviews” and urgent claims-related fire drills.

More Time for Value-Add Work

Staff can focus on residents, hospitality, tours, move-ins, and team support — not paperwork.

Lower Stress & Higher Job Satisfaction

Fewer administrative tasks and fewer difficult financial conversations mean calmer days and happier teams.

Consistent Performance Across Communities

Standardization eliminates guesswork and variation, improving operational stability.

Three Products. One Predictable System.

Each Sunbound product solves a different part of the revenue journey, but together they deliver full visibility, faster cash flow, and greater efficiency across every community.

Private Payments

Digital payments families actually use. Faster collections, fewer checks, and simplified workflows that keep staff focused on what matters.

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Claims Management

Transparent, expert-driven claims process. Fewer denials, faster reimbursement, and higher revenue capture.

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Financial Agility

Built on your receivables, Sunbound empowers operators to unlock cash already in motion, without banks, loans, or outside credit.

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Built for the Roles That Carry the Revenue Cycle

Senior living’s “money-in” process touches nearly every part of the organization. Sunbound helps each role work with more confidence, fewer headaches, and better results.

Chief Financial Officers

 Predictable cash flow, lower bad debt, and visibility across every community.

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Chief Operating Officers

 Standardized processes, fewer fires, and more efficient communities.

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Regional Leadership

 Real-time insight and consistent performance across their portfolio.

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Accounting & Treasury Teams

 Cleaner records, clearer reporting, and reduced preventable bad debt.

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Exec. Directors & BOMs

 Less paperwork, fewer difficult family calls, and smoother day-to-day operations.

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Trusted by Leading
Senior Living Operators

"The Sunbound team is great and the product is working even better than expected! They have promised big and delivered on it."

Mike Eby

CFO

"We've transformed our payment operations while making it easier for families to focus on what matters most: their loved one's care."

Shane Herlet

Chief Operating Officer

"It’s improved our trust scores and decreased turnover."

April Young

President of Operations

"Our billing accountants used to spend 2 business days manually processing ACHs each month. Now that the pulls happen automatically, they are freed up to focus on other high-impact tasks."

Samantha Spino

Chief Accounting Officer

Reduce Bad Debt Across Every Community

See how Sunbound helps operators catch issues early, improve collections, and prevent aging before it starts.

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