Senior Living Is Full of Administrative Work That Shouldn’t Exist

From paper checks and manual reconciliation to eligibility reviews and claims documentation, senior living teams carry administrative tasks that drain time and create errors. Sunbound simplifies workflows across communities, regionals, and corporate — reducing administrative complexity and giving everyone clearer, cleaner financial operations.

Talk to Us

Less Paperwork. Fewer Errors. More Clarity.

Sunbound reduces administrative burden across the entire organization by digitizing payments, automating key workflows, and centralizing data — so staff don’t have to carry the weight of manual systems.

Learn More

Digital Payments Removes Admin Work

No more depositing checks, verifying amounts, tracking missing payments, or reconciling paper-driven records. Payments are digital, itemized, and automatically stored.

Clean, Centralized Payment & Billing Records

Every transaction includes what was billed, what was paid, and any adjustments — eliminating reconciliation guesswork and reducing back-and-forth between communities and accounting.

Simplified Move-In & Move-Out Workflows

Digital deposits, pre-created residents, and instant move-out true-ups eliminate the manual administrative tasks that slow communities and corporate teams down.

Real-Time Visibility, Zero Spreadsheets

Regionals and corporate teams get instant insight into payments, aging, claims status, and eligibility — without compiling or requesting manual reports.

Why Administrative Work Is So Overwhelming in Senior Living

Outdated payment methods, manual reconciliation requirements, and fragmented claims workflows force teams to compensate with hours of administrative effort.

Manual Check Processing Eats Up Hours

Teams spend time depositing checks, waiting for them to clear, correcting posting errors, and tracking missing payments — all of which create unnecessary administrative load.

Reconciliation Requires Detective Work

Accounting teams need to match paper checks to itemized bills, confirm services were billed correctly, and chase communities for clarification — slowing down close and increasing error risk.

Claims Denials Lead to Bad Debt

Gathering documentation, verifying eligibility, correctly coding, and reviewing notes is required whenever a denial hits — even if they don’t have full visibility into the original issue. If not resolved quickly, aging increases and bad debt follows.

Eligibility Tracking Falls on Overworked Staff

Long eligibility lags, annual recertification, spend-down tracking, and missing documentation add an ongoing administrative burden — and often lead to preventable aging.

Move-Ins & Move-Outs Require Excessive Steps

Deposits, pre-move resident setup, manual true-ups, and waiting for corporate approvals create multiple layers of back-and-forth.

Fragmented Data Raises the Workload for Everyone

BOMs, regional leaders, and finance teams spend hours compiling spreadsheets, pulling reports, and reconciling mismatched data across communities.

Fewer Tasks. Fewer Systems. Fewer Headaches.

When administrative work is reduced, teams spend less time fixing issues and more time operating confidently with clean, accurate data.

Manual Check Work Eliminated

Automation removes repetitive tasks like check handling, reDigital payments remove bank trips, posting, and follow-up on missing or mismatched checks.minders, and payment tracking.

Simpler, Faster Reconciliation

With clean payment + billing records in one place, accounting gains clarity and closes faster.

Fewer Denials & Eligibility Surprises

Sunbound’s eligibility checks and claims expertise prevent the administrative work that typically follows denials.

Reduced Corporate & Regional Cleanup

Less manual work, fewer escalations, and fewer cross-department “fire drills.”

A More Predictable Administrative Workflow

Standardized processes reduce workload variation and improve operational stability.

Three Products. One Predictable System.

Each Sunbound product solves a different part of the revenue journey, but together they deliver full visibility, faster cash flow, and greater efficiency across every community.

Private Payments

Digital payments families actually use. Faster collections, fewer checks, and simplified workflows that keep staff focused on what matters.

Learn More

Claims Management

Transparent, expert-driven claims process. Fewer denials, faster reimbursement, and higher revenue capture.

Learn More

Financial Agility

Built on your receivables, Sunbound empowers operators to unlock cash already in motion, without banks, loans, or outside credit.

Learn More

Built for the Roles That Carry the Revenue Cycle

Senior living’s “money-in” process touches nearly every part of the organization. Sunbound helps each role work with more confidence, fewer headaches, and better results.

Chief Financial Officers

 Predictable cash flow, lower bad debt, and visibility across every community.

Learn More →

Chief Operating Officers

 Standardized processes, fewer fires, and more efficient communities.

Learn More →

Regional Leadership

 Real-time insight and consistent performance across their portfolio.

Learn More →

Accounting & Treasury Teams

 Cleaner records, clearer reporting, and reduced preventable bad debt.

Learn More →

Exec. Directors & BOMs

 Less paperwork, fewer difficult family calls, and smoother day-to-day operations.

Learn More →

Trusted by Leading
Senior Living Operators

"The Sunbound team is great and the product is working even better than expected! They have promised big and delivered on it."

Mike Eby

CFO

"We've transformed our payment operations while making it easier for families to focus on what matters most: their loved one's care."

Shane Herlet

Chief Operating Officer

"It’s improved our trust scores and decreased turnover."

April Young

President of Operations

"Our billing accountants used to spend 2 business days manually processing ACHs each month. Now that the pulls happen automatically, they are freed up to focus on other high-impact tasks."

Samantha Spino

Chief Accounting Officer

Reduce Bad Debt Across Every Community

See how Sunbound helps operators catch issues early, improve collections, and prevent aging before it starts.

Talk To Us

Thank you!

Your submission has been received.
We will be in touch with you soon!
Oops! Something went wrong while submitting the form.